System Readiness: How We Define "Done" in a Modular Framework
1. Technical Integrity
- Schema Validation: All custom fields in the Data Core match the architectural blueprint and have strictly defined picklists to prevent data decay.
- Flow Error Handling: Every Orchestration workflow has a built-in notification trigger to alert the team if a "stitching" point fails.
- API Handshake Verification: Successful data transfer is verified between Interactions and the Core with zero sync latency over a 48-hour period.
2. Operational Documentation
- The System Dictionary: A living document that defines every property, its source of truth, and its downstream dependencies.
- The "Kill Switch" Protocol: Documentation on how to swap or disable an Interaction tool (like a chatbot or email sender) without affecting the Data Core.
- Ownership Matrix: Clear identification of who is responsible for resourcing and maintaining each layer of the chassis.
3. Performance Success Criteria
- Lead Velocity Benchmark: The time from "Interaction" to "Orchestration" (routing) is measured and meets the target SLA.
- Data Conflict Rate: Evidence of zero duplicate records or "Ghost Data" patterns emerging during the initial rollout phase.
- Team Adoption: Verification that the sales and marketing teams can access the "power they paid for" without technical workarounds.